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Monthly Archive for: "July, 2019"
Home » Archives for July 2019
 The 10 Penny Challenge- The Power of Positive Feedback
0
By Beth
In 2019
Posted July 23, 2019

The 10 Penny Challenge- The Power of Positive Feedback

A couple of months ago, I got a call from a client who was clearly frustrated. Over the previous year he had restructured his customer service team, he had put in place a new reporting structure, [...]

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